SM
Sarah M.
Momentum 28
Attendance down 63%
3.1 visits/wk → 1.1 visits/wk
Urgent
Personal check-in
Free retention audit
Find the members starting to drift.
Give MemberLift 90 days of attendance data. We'll surface the members whose engagement is declining, explain the signal, and show your team where to act first.
90
Days of data
1
Focused rescue list
$0
To run the audit
No full software migration. No auto-sending messages.
Illustrative output
The Daily Rescue List cuts through the noise.
Demo data only. Your audit is built around your members' own attendance patterns—not a generic benchmark.
Tuesday, 9:00 AM · illustrative
Members needing attention
2
Urgent
1
Watch
JR
James R.
Momentum 31
No visit in 12 days
Previously consistent: 2 visits/wk
Urgent
Ask about schedule
DK
David K.
Momentum 51
Cancellations increasing
3 late cancellations in 14 days
Watch
Review barriers
Every recommendation is a starting point. Staff decide what happens next.
The audit workflow
A short path from raw visits to real outreach.
01
Upload
Share 90 days of attendance data from the system you already use.
02
Analyze
We identify meaningful changes in each member’s usual pattern.
03
Prioritize
Your list separates urgent risk from early warning signs.
04
Act
Staff get the context and recommended move for every member.
Validation first
See the retention risk already hiding in your attendance data.
Independent gyms use the audit to focus staff attention where it has the best chance to matter—before a quiet member becomes a cancellation.